Snap-on

Equipment Repair Technician

Job Locations US-MI
Job ID
2024-17655

Overview

The Collision Equipment Repair Technician will perform troubleshooting, repairs, and maintenance of welding and vehicle body measuring equipment in our Car-O-Liner distribution & service center.

 

PERKS - WHAT’S IN IT FOR ME?

  • Competitive compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) program
  • Paid vacation
  • Employee Assistance Program (EAP)
  • Stock Purchase Plan
  • Discount on Snap-on Products
  • Associate purchase programs with key vendors and suppliers

Responsibilities

  • Perform warranty and non-warranty repairs, troubleshooting and maintenance of Car-O-Liner products in accordance with manufacturers requirements and procedures.  
  • Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
  • Support product inquiries and investigations by working closely with Engineering and Sales personnel as products are developed and provided to Client.
  • Document service repairs. Perform data entry into service system as required. 
  • Coordinate service activities on assigned products.
  • Act as a resource for others as needed.
  • Keep abreast with industry standards and emerging technology.
  • Participate in special projects as needed.
  • Follow all company policies and procedures.
  • Perform all other duties as assigned by management.
  • Maintain a safe work area through example.

Qualifications

  • High school diploma or general education degree (GED).
  • Strong mechanical ability and basic equipment repair skills
  • Moderate understanding of Electronics – (preferred, but not required)
  • Keen problem-solving skills with the ability to work independently.
  • Customer focused.
  • Ability to learn a broad range of products across multiple product lines.
  • Strong mechanical ability and equipment repair skills with use of hand tools and basic electronic testing equipment.
  • Computer skills: Basic proficiency with Windows operating systems, as well as Office 365, experience in using Service Ticket systems (Freshdesk – preferred but not required)
  • Excellent communication skills – both verbal and written, including technical writing skills
  • Attention to detail.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to write simple correspondence and effectively present information in one-on-one, small group situations, customers, clients, and other employees of the organization.
  • Ability to lift to 40lbs (18kg)
  • Must be able to pass background check and drug screen.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Catherine Zurla, Operations & HR Manager, Phone: 248-313-1374 email:  catherine.a.zurla@snapon.com

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