Snap-on

Quality Manager

Job Locations US-AR-Conway
Job ID
2025-18450

Overview

We are looking to hire a Quality Manager who will be responsible for all quality assurance and quality control functions taking place in the facility. This responsibility includes identification, implementation, maintenance, and effectiveness review of system controls and functions to comply with company expectations and objectives. The Quality Manager will also ensure the facility complies with ISO 9001, ISO 14001, and ISO 45001 standards.

Responsibilities

  • ISO Management Representative for ISO 9001, ISO 14001, and ISO 45001 standards.
  • Work with Sales, Engineering, Purchasing, Customer Service, and Manufacturing to deliver market leading products that exceed customer expectations.
  • Develop, maintain, and improve quality systems for managing Nonconforming Material, Corrective Actions, Calibrations, Inspections, etc.
  • Manage and develop department resources to better support plant quality functions.
  • Develop and enhance inspections and tests to effectively assess and control product quality before it leaves the facility.
  • Develop, manage, and improve quality documentation including procedures, standard work, visual standards and work instructions.
  • Identify and correct critical quality knowledge gaps in manufacturing and support functions.
  • Participate and engage in Rapid Continuous Improvement activities.
  • Produce, review, and communicate quality data, including warranty data, to various functions including Production, Engineering, Purchasing, & Management.
  • Benchmark and adopt best quality practices across business units.
  • Supplier quality development, including nonconformance communications and corrective action requests.
  • Lead / engage in warranty reviews with emphasis on continual improvement opportunities.
  • Utilize simple to complex problem-solving techniques to identify and correct root causes.
  • Supervisor to quality technicians and inspectors.
  • Other duties, as needed.

Qualifications

  • Bachelor’s degree preferred: Engineering, or other technical degree with emphasis in mathematics.
  • 7+ years of related Quality Assurance, and Electrical and Mechanical Inspection experience or a combination of education and/or experience.
  • Experience utilizing various forms / types of measuring equipment including calipers, micrometers, coordinate measuring equipment, torque tester, etc.
  • Ability to analyze drawings and interpret specifications and general GD&T knowledge.
  • Knowledge and experience utilizing basic and advanced statistical methods.
  • Strong supervisory and leadership skills and experience.
  • Strong teamwork skills
  • Excellent organizational and communication skills with good attention to detail.
  • Understanding of ISO 9001 standard with experience as an ISO Management Representative.
  • Strong Computer / Software aptitude
  • MS Office Suite – competent to expert level on all: Word, Excel, Outlook, PowerPoint, SharePoint, & Access
  • Utilize ERP system: specifically, LN.
  • Certified Quality Engineer (CQE) or Certified Quality Manager (CQM) desired.

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