The Facility Action Coordinator will order equipment, track delivery, develop quotes and maintain support for the field sales team. This role is to manage a project from the point of ordering to complete delivery, including billing. This is a crucial role linking our sales force with customer service and communication. The Facility Action Coordinator will have a:

• Fundamental understanding of program management, operations, distribution, delivery performance and quality management system.
• Fundamental understanding of root cause analysis, lean tools, procurement and supply chain management.

• Process customer returns according to established department policies and procedures.*
• Process customer invoicing, credits and re-bills.*
• Procure product information from vendors for the end user and Regional Sales Managers (RSMs).*
• Negotiate pricing for large quantity purchases.
• Process large orders.*
• Coordinate ship dates with vendors*
• Make facility binders for new dealers and RSMs.*
• Take daily calls from RSMs and manufacturing reps. for pricing, and specifications.*
• Read blueprints.*
• Work with engineering, Design Group and Algona plant for new Build a Bay or Facility Action.*
• Perform credit reviews.*
• Maintain Backorder status report.*
• Maintain Hold invoice report.*
• Track sales dollars and margins in Excel and Sales force. com.*
• Work with accounting on collections.
• Report project status for the Original Equipment Manufacturer (OEM) and Account Management teams.*
• Operate in accordance to the company safety guidelines.*
• Responsible for the maintenance of Sarbanes Oxley compliancy for assigned work.*

• Experience with Excel, Word and Outlook a must. Knowledge using Baan, LN (ERP), Power Point, WebEx Software and Salesforce.com a plus.
• Ability to communicate (orally and in writing) in a professional manner when dealing with employees, vendors, customers and company contacts.
• 5-7 years relevant work experience.
• Strong organizational skills
• Some college experience or equivalent post high school education.

Essential Functions
Duties and responsibilities noted with an asterisks(*) are considered to be essential functions of the position.