This position is onsite at the Corporate Headquarters located in Kenosha, WI.

The Claims Adjuster II is responsible for adjusting claims from franchisee and corporate (Auto, Fleet, GL/PL and Property/Inventory) losses with minimal supervision. Additionally, the individual will review, respond, and negotiate third-party settlements with claimants and attorneys.  The individual will be expected to handle claims from basic to moderate levels of complexity, including bodily injury. 

• Responsible for handling all aspects of claims administration for all property and casualty claims, coordinating claims to closure for the company and franchise network worldwide with minimal supervision.
• For casualty claims, conduct thorough investigations, evaluate damages and liability, and negotiate settlements with claimants or their attorneys.
• For property and franchisee inventory claims, investigate, evaluate damages, and negotiate settlements directly with Snap-on franchisees and Insurance carriers.
• For all claims, effectively establish reserves and manage all files for prompt closure.
• Responsible for the coordination and liaison with Insurance carriers on Franchisee & Corporate programs in the areas of General Liability and business auto programs. 
• Responsible for settlements within Snap-on's self-insured retention. Support financial reporting of losses to Snap-on SecureCorp.
• Maintain accurate notes on claim history within the claim system.
• Review, document, and evaluate medical records and negotiate third party settlements with claimants and attorneys.
• Support Snap-on SecureCorp Insurance with agency administration and claims handling.
• Act as first level of escalation in complex claim handling situations with entry-level adjusters.

Required Skills: 

• Bachelor's degree with six to eight years of claims handling and insurance company experience.
• Adjuster insurance licensing in all states that require a license and maintain accreditation.
• Working knowledge of insurance coverage with investigative, analytic, and negotiating skills.
• Excellent computer skills with knowledge of Microsoft office package.
• Interpersonal skills to work effectively with franchisees, employees, and experts.
• Proficiency in verbal and written communications, including report writing.
• Prior experience with a national insurance carrier, or third party administrator.
• Previous experience maintaining independent caseload.
• Compliance with department claim standards and best practices.

Insurance Certifications preferred:

• Associate In Claims (AIC)
• Certified Risk Manager (CRM)
• Associate in Risk Management (ARM)
• Chartered Property Casualty Underwriter (CPCU)
• Casualty license for Auto, GL and Property in home state, CA,TX, FL, NY & GA.

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