Snap-on

Company Store Manager

US-FL-Fort Myers 
Job ID
2017-6709

Overview

Location:  Ft. Myers, FL - Southeast Region

 

Manage and operate a Snap-on company retail store. Fully develop the assigned route to reach its maximum sales and customer service potential. Company stores serve as a model operation for potential franchisees and others seeking positions with Snap-on.

 

Responsibilities

  • Service customers on designated route and maintain a level 5 in customer satisfaction.
  • Provide service on products sold by the company.
  • Manage store operation to meet sales, margin and profit targets. 
  • Maintain accountability for sales and collections, and P&L.
  • Maintain accountability for corporate assets in the form of cash, inventory, van and accounts receivable.
  • Review store operations documents and balance each week.
  • Operate store in compliance with the Snap-on program.
  • Maintain company store in pristine condition, as it serves as a showcase for the Snap-on franchise.
  • Interact with other store managers and zone manager to ensure coordination of programs and policies, and to share best practices.
  • Assist with research and testing through the implementation of programs, promotions, products or techniques within the company store operation.  Provide feedback on their effectiveness.
  • Assist with recruitment efforts.
  • Assist with franchisee training by allowing ride-alongs, and by communicating how the program works.

Qualifications

  • Bachelor's degree or equivalent experience. 
  • Proven direct sales or sales management experience, preferably in route or outside sales. Retail experience a plus.
  • Experience in business related positions.
  • Valid driver's license. Ability to drive 16'x20' vehicle 40-50% of the time.
  • Ability to lift 50 pounds frequently and over 100 pounds occasionally.
  • Position requires knowledge and experience in the following areas. 
  • Product knowledge
  • Collections
  • Asset management
  • Budgeting
  • Business operations
  • Computer proficiency
  • Completion of Snap-on training programs
The following individual characteristics and competencies are particularly important:
  • High energy level and highly motivated
  • Results driven – set and achieve goals
  • Strong communication skills–interpersonal, relationship building, presentations, verbal/written, listening
  • Persuasive and influential
  • Customer focused
  • Strong core values
 

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