Snap-on

Franchisee Developer

US-MN-Minneapolis 
Job ID
2017-6728

Overview

Location:  Minneapolis, MN - North Central Region

 

Primarily responsible for advising new and underperforming franchisees on how to start up or improve their businesses.  Train franchisees in a one-on-one setting in all aspects of running a Snap-on franchise.  Provide feedback to Franchise Performance Team (FPT) on new franchisee performance and areas that might need further attention.

 

Responsibilities

 

Franchise Development and Compliance

  • During intensive 5+ week one-on-one training period, consult with franchisees on how to best run their new business, including but not limited to the following topics:
    • Effectively managing business cash flow
    • Maintaining effective inventory levels
    • Communicating with all members of the inside and outside sales force
    • Collecting on all credit accounts
    • Developing and maintaining a strong Revolving Account program
    • Maintaining computer files and records and using the computer to improve business performance
    • Completing required paperwork
    • Processing repairs and warranty replacements
    • Sales techniques
    • Marketing the product
    • Obtaining optimal market share
    • Compliance with franchisee agreement
  • Continually provide feedback and update training materials and content based on experience and changes in Snap-on organization
  • Advise franchisees on an as-needed and as-available basis, including contributing to franchisee meetings as needed
  • As appropriate, assist with new franchisee training at the corporate level

FPT Teambuilding

  • Consult with FPT near conclusion of training to assess performance of franchisee and determine additional training needs
  • Communicate regularly with other FPT members
  • Coordinate franchisee and customer issue resolution with team members

 

 

 

Qualifications

 

Education and Experience:

  • B.S. or B.A. College degree preferred
  • Experience with on-the-job or technical training
  • Snap-on experience highly preferred

 Knowledge, Skills, Abilities:

  • Extensive knowledge of Snap-on franchisee operations including knowledge of:
  • Company products
  • Franchisee computer system
  • Sales
  • Collections
  • Marketing
  • Asset management
  • Repairs
  • Business operations
  • Franchise contracts
  • Proficient at Microsoft Office

 Other Requirements:

  • Willingness to travel extensively
  • Strong core values
  • Enjoy interacting with customers
  • Ability to lift 50 to 100 lbs occasionally

 Competencies:

  • Adaptability
  • Relationship Building
  • Sales Effectiveness
  • Planning Orientation
  • Technical Support Skills

 

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