Snap-on

  • Franchisee Developer

    Job Locations US-MN-Minneapolis 
    Job ID
    2017-6728
  • Overview

    Location:  Minneapolis, MN - North Central Region

     

    Primarily responsible for advising new and underperforming franchisees on how to start up or improve their businesses.  Train franchisees in a one-on-one setting in all aspects of running a Snap-on franchise.  Provide feedback to Franchise Performance Team (FPT) on new franchisee performance and areas that might need further attention.

     

    Responsibilities

     

    Franchise Development and Compliance

    • During intensive 5+ week one-on-one training period, consult with franchisees on how to best run their new business, including but not limited to the following topics:
      • Effectively managing business cash flow
      • Maintaining effective inventory levels
      • Communicating with all members of the inside and outside sales force
      • Collecting on all credit accounts
      • Developing and maintaining a strong Revolving Account program
      • Maintaining computer files and records and using the computer to improve business performance
      • Completing required paperwork
      • Processing repairs and warranty replacements
      • Sales techniques
      • Marketing the product
      • Obtaining optimal market share
      • Compliance with franchisee agreement
    • Continually provide feedback and update training materials and content based on experience and changes in Snap-on organization
    • Advise franchisees on an as-needed and as-available basis, including contributing to franchisee meetings as needed
    • As appropriate, assist with new franchisee training at the corporate level

    FPT Teambuilding

    • Consult with FPT near conclusion of training to assess performance of franchisee and determine additional training needs
    • Communicate regularly with other FPT members
    • Coordinate franchisee and customer issue resolution with team members

     

     

     

    Qualifications

     

    Education and Experience:

    • B.S. or B.A. College degree preferred
    • Experience with on-the-job or technical training
    • Snap-on experience highly preferred

     Knowledge, Skills, Abilities:

    • Extensive knowledge of Snap-on franchisee operations including knowledge of:
    • Company products
    • Franchisee computer system
    • Sales
    • Collections
    • Marketing
    • Asset management
    • Repairs
    • Business operations
    • Franchise contracts
    • Proficient at Microsoft Office

     Other Requirements:

    • Willingness to travel extensively
    • Strong core values
    • Enjoy interacting with customers
    • Ability to lift 50 to 100 lbs occasionally

     Competencies:

    • Adaptability
    • Relationship Building
    • Sales Effectiveness
    • Planning Orientation
    • Technical Support Skills

     

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