Quality Engineering Supervisor

US-CA-City Of Industry
Job ID


  • Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.
  • Develop and maintain quality processes and procedures including first article inspection (PPAP), deviations, corrective actions, quarantined material disposition, and others.
  • Create product inspection plans for existing and new products.
  • Maintain product and process integrity with documentation to meet Snap-on, customer, and ISO requirements. 
  • Develop, document, and maintain quality assurance standards.
  • Develop, document, and implement inspection criteria and procedures.
  • ISO expert in the business.  Maintain ISO qualification.
  • Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
  • Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, capability studies, and corrective actions.
  • Create periodic reports for management explaining internal quality levels and customer warranty claim levels.
  • Provide technical, statistical expertise, and root cause analysis to for the business.
  • Maintain supplier quality data and resolve issues with supply base.
  • Supervise workers engaged in inspection and testing activities to ensure technical integrity.
  • Apply total quality management tools and approaches to analytical and reporting processes.

          Snap-On is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran


  • B.S. degree in Engineering or a related field
  • Quality management certifications
  • 7+  years of relevant experience
  • 3+ years in a quality leadership role
  • Previous manufacturing experience is desired
  • Previous experience developing and implementing quality processes
  • Teamwork and team building skills
  • Lean Manufacturing experience and competencies
  • Excellent computer skills including MS Word, Excel, and Access Database
  • Problem analysis and resolution skills
  • Excellent interpersonal and communication skills


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