This position requires a technically trained and self-motivated individual who can quickly and successfully identify and resolve a high degree of technical and analytical problems through telephone diagnostics.
Bilingual Spanish-English preferred.
9. Generates reports as required.
10. Performs other miscellaneous duties as assigned.
Work time: Monday thru Friday, rotating start time between 8 am to 10 am - 8 hours each day.
Proven oral/written communication and interpersonal skills.
Previous technical sales experience.
Knowledge of LAN/Ethernet required.
Capable of troubleshooting to resolution most problems with products supported.
Must be self-motivated to keep current with technology.
Ability to work overtime as required, travel occasionally, rotate shifts, and work holidays/Saturdays as required.