Snap-on

  • Company Store Manager

    Job Locations US-NY-Brooklyn
    Job ID
    2018-7300
  • Overview

    Location:  Brooklyn, NY - Northeast Region

     

    Manage and operate a Snap-on company retail store. Fully develop the assigned route to reach its maximum sales and customer service potential. Company stores serve as a model operation for potential franchisees and others seeking positions with Snap-on.

     

    Responsibilities

    • Service customers on designated route and maintain a level 5 in customer satisfaction.
    • Provide service on products sold by the company.
    • Manage store operation to meet sales, margin and profit targets. 
    • Maintain accountability for sales and collections, and P&L.
    • Maintain accountability for corporate assets in the form of cash, inventory, van and accounts receivable.
    • Review store operations documents and balance each week.
    • Operate store in compliance with the Snap-on program.
    • Maintain company store in pristine condition, as it serves as a showcase for the Snap-on franchise.
    • Interact with other store managers and zone manager to ensure coordination of programs and policies, and to share best practices.
    • Assist with research and testing through the implementation of programs, promotions, products or techniques within the company store operation.  Provide feedback on their effectiveness.
    • Assist with recruitment efforts.
    • Assist with franchisee training by allowing ride-alongs, and by communicating how the program works.

    Qualifications

    • Bachelor's degree or equivalent experience. 
    • Proven direct sales or sales management experience, preferably in route or outside sales. Retail experience a plus.
    • Experience in business related positions.
    • Valid driver's license. Ability to drive 16'x20' vehicle 40-50% of the time.
    • Ability to lift 50 pounds frequently and over 100 pounds occasionally.
    • Position requires knowledge and experience in the following areas. 
    • Product knowledge
    • Collections
    • Asset management
    • Budgeting
    • Business operations
    • Computer proficiency
    • Completion of Snap-on training programs
    The following individual characteristics and competencies are particularly important:
    • High energy level and highly motivated
    • Results driven – set and achieve goals
    • Strong communication skills–interpersonal, relationship building, presentations, verbal/written, listening
    • Persuasive and influential
    • Customer focused
    • Strong core values
     

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