Snap-on

  • Assistant Company Store Manager

    Job Locations US-MA-Woburn
    Job ID
    2018-7441
  • Overview

    Location:  Woburn, MA - Northeast Region

     

    Position Summary:  Assist in management and operation of a Snap-on mobile retail store with a scope of $14,000 or greater in weekly sales.  Fully develop the assigned route to reach its maximum sales and customer service potential.  Mobile stores serve as a model operation for potential franchisees and others seeking positions with Snap-on.  Utilize diagnostic workstation, tool box configurator and promotional displays, and provide hands-on product demonstrations to answer questions, provide solutions, and ensure confidence in the technician’s purchase.  Work in tandem with the Snap-on company store manager to pre-qualify customers, complete tool storage and diagnostic surveys and provide solutions that are specific to each individual.

    Responsibilities

    Key Tasks:

    • Assist in service of customers on designated route.
    • Provide service on products sold by the company.
    • Assist in management of store operation to meet sales, margin and profit targets. 
    • Assist in maintaining accountability for sales and collections, and P&L.
    • Assist in maintaining accountability for corporate assets in the form of cash, inventory, van and accounts receivable.
    • Assist in operation of store in compliance with the Snap-on program.
    • Work with store manager to increase revenue by leveraging supplemental product offerings, improving consumable product sales and executing special project sales of new product and equipment items.     
    • Assist in maintaining compliance with D.O.T. regulations, including pre- and post-trip inspections, Hours of Service and paperwork.
    • Maintain mobile company store in pristine condition, as it serves as a showcase for the Snap-on franchise.
    • Interact with other store managers, FPT managers, and zone manager to ensure coordination of programs and policies, and to share best practices.
    • Assist with research and testing through the implementation of programs, promotions, products or techniques within the mobile company store operation.  Provide feedback on their effectiveness.
    • Assist with recruitment efforts.

    Qualifications

    Requirements:

    • Bachelor's degree or equivalent experience. 
    • Proven direct sales or sales management experience, preferably in route or outside sales.  Retail experience a plus.
    • Experience in business related positions.
    • Valid driver’s license.  Ability to drive 16-20’ vehicle 40-50% of the time.
    • Ability to pass D.O.T. physical and maintain medical card.
    • Ability to lift 50 pounds frequently (below shoulder height), and more than 50 pounds occasionally (using available lifting device).
    • Position requires knowledge and experience in the following areas. 
      • Product knowledge
      • Collections
      • Asset management
      • Budgeting
      • Business operations
      • Computer proficiency
    • Completion of Snap-on training programs.
    • The following individual characteristics and competencies are particularly important:
      • High energy level and highly motivated
      • Results driven – set and achieve goals
      • Strong communication skills–interpersonal, relationship building, presentations, verbal/written, listening
      • Persuasive and influential
      • Customer focused
      • Strong core values

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