Snap-on

  • Independent Field Service Technician- Indianapolis

    Job Locations US-IN-Indianapolis 
    Job ID
    2018-8104
  • Overview

     

     
    The global leader in automotive equipment, Snap-on Equipment, has an immediate opening for an Independent Contractor Service technician in Indianapolis.  Candidates may live anywhere in this territory.
     
    The Independent Service Contractor (ISC) is responsible for overall service call completion within territory. The ISC is also responsible for assisting in problem solving, equipment installation and repair. Additional responsibilities are below. Serviceable equipment includes:
     

    -Wheel Aligners                                                                    

    -Wheel Balancers

    -Tire Changers

    -Alignment Lifts

    -Automotive/ General Purpose Lifts

    -Specialty Lifts

    -Brake Lathes

    -Collision Repair Equipment

     
     
    KEY TASKS

    Ability to follow Snap-on’s Safety priorities and maintain a safe working environment, through awareness and focus.

    Ability to further expand the use of Rapid Continuous Improvement in the day to day activities of the job, to help increase organizational capacity.

    Repairs, maintains and installs equipment in assigned territory. Follow clearly established standards for repair protocol, prioritize response times,and customer communications.

    Ability to resolve customer problems and ensure customer satisfaction.

    Sell contracts, updates/upgrades and parts in assigned territory.

    Manage customers equipment needs during and after warranty periods.

    Assists with collection of outstanding receivables.

    Administrative duties such as onsite signatures form customers, inventory management, and fleet management.

    Collaboration with Snap-on Equipment Sales Force.
    REQUIREMENTS

    Associates Degree in a technical field, military training or equivalent with 1-5 years of experience.

    Basic knowledge of pneumatics and strong mechanical skills.

    Computer literacy on Microsoft office products. And knowledge of PC hardware repair.

    Basic knowledge of under car automotive operations.

    Knowledge of all products serviced by Snap-on Inc. as well as knowledge of all internal procedures.

    Ability to lift 75 lbs and work in an environment where frequent walking, standing, bending, twisting, kneeling, squatting and sitting while driving are required.

    Strong communication skills. Ability to work with customers on a direct basis.

    Must possess a valid driver’s license.

    Must possess the ability to work from home and is a self starter.

    EEO/MFDV

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